LE RENDEZ-VOUS FURIFURI !
Terms and conditions
Version updated on January 16, 2023
1. PARTIES
These general conditions are applicable between Furi & Co, SAS with a share capital of €20,000, registered with the Nice RCS under number 901052597, having its registered office at 18, avenue de la Source – 06100 Nice, France, email: hello@ furifuri.com, intra-community VAT number: FR21901052597, hereinafter "FuriFuri" and any person who has made a purchase on the Site www.furifuri.com (hereinafter the "Customer"). Any purchase on the site www.furifuri.com (hereinafter the "Site") automatically entails acceptance of all of these conditions.
2. DEFINITIONS
" Customer ": any person, natural or legal, under private or public law, who purchases a Product through the Site registered on the Site and/or who has a personal account on the Site.
“ Site Content ”: elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.
“ FuriFuri ”: Furi & Co SAS taken in its capacity as publisher of the Site.
“ User ”: any person, natural or legal, under private or public law, connecting to the Site.
“ Parties ”: means jointly FURI & Co and the Users of the Site.
“ Product ”: product sold by FuriFuri on the Site.
“ Site ”: website accessible at the URL www.furifuri.com, as well as the related sub-sites, mirror sites, portals and URL variations.
3. SCOPE
The Site is open and free to all Users. Navigation on the Site implies acceptance by any User of these general conditions. The simple connection to the Site, by any means whatsoever, in particular via a robot or a browser, will imply full acceptance of these general conditions. When registering on the Site, this acceptance will be confirmed by ticking the corresponding box.
The User acknowledges by the same fact that he has read them fully and accepts them without restriction.
Ticking the above box will be deemed to have the same value as a handwritten signature from the User. The User acknowledges the proof value of FuriFuri's automatic registration systems and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute.
These general conditions are applicable to relations between the parties to the exclusion of all other conditions, and in particular those of the User.
Acceptance of these general conditions assumes on the part of Users that they have the necessary legal capacity for this, or failing that, that they have the authorization of a guardian or curator if they are unable , of their legal representative if they are minors, or that they hold a power of attorney if they are acting on behalf of a legal person.
4. PURPOSE
The purpose of the Site is the presentation and sale of Products to Customers.
5. ORDER STEPS
5.1. Ordering a product
5.1.1. Order
The User can browse the Site without obligation to purchase.
In order to place his Order, the Customer selects the Products of his choice on the Site and adds them to his virtual basket.
The creation of a personal account on the Site is not necessary to place an Order. On the other hand, certain personal data of the Customer are required for the proper execution of the Order by FuriFuri.
If the Customer wishes, he has the possibility of creating a personal account allowing him, in particular, to follow the history of his Orders on the Site and to find the corresponding confirmations and invoices. Some of the Customer's personal data is required to proceed with the creation of a personal account.
The Customer is required to provide complete, up-to-date and fair information, as FuriFuri cannot be held liable in this regard. The Customer is informed that some of the information requested is mandatory for the proper execution of the Order he has placed, which he expressly acknowledges.
The description of the Products is available to the Customer on the Site, which the Customer accepts and acknowledges.
5.1.2. Confirmation of the order
By consulting their basket, Users will be able to check the number and nature of the Products they have chosen and will be able to check their unit price, as well as their overall price. They will be able to remove one or more Products from their basket.
5.1.3. Payment by the Customer
As soon as they are connected or after they have fully completed the registration form, Customers will be invited to check or modify their delivery and billing details, then will be invited to make their payment by being redirected for this purpose. on the secure payment interface with the words "order with obligation to pay" or any similar formula.
5.1.4. Confirmation of the order by FuriFuri
Once the payment has actually been received by FuriFuri, the latter undertakes to acknowledge receipt to the Customer electronically, within a maximum of 24 hours. Within the same period, FuriFuri undertakes to send the Customer an e-mail summarizing the order and confirming the processing, containing all the information relating thereto.
5.2. Subscription
FuriFuri offers Customers the possibility of subscribing to a tailor-made monthly Subscription with advantageous rates within which they can compose the Products delivered according to their tastes and desires. The Customer can add or delete products as he wishes.
5.2.1. Choosing a Subscription
In order to benefit from this service, the Customer must subscribe to a Subscription. The Customer will then have to choose between the different formulas offered by FuriFuri.com.
5.2.2. Subscription subscription
As part of the subscription to a Subscription, the Customer must provide their billing information. The Customer will then have the option of checking the chosen Subscription, as well as its price. If his order suits him, he can validate it. Shipping costs are free for a monthly subscription from six sachets.
The Customer will then be invited to make his payment by being redirected to this effect on the secure payment interface.
5.2.3. Confirmation of the order by FuriFuri
Once the payment has actually been received by FuriFuri, the latter undertakes to acknowledge receipt electronically, within a maximum of 24 hours.
5.2.4. Subscription Duration
The Subscription takes effect from the receipt by FuriFuri.com of the corresponding payment from the Customer. The duration of the Subscription is that mentioned on the Site on the day of the order.
Subscriptions are subject to change and are non-binding.
The Subscription is concluded for a fixed period of one month. At the end of the term, it will be tacitly renewed. The Customer will be informed of the approach of the end of his Subscription by email and through his personal space. He will then have the possibility of requesting its cancellation or modification.
For any subscription modification, the Customer must log in to MY ACCOUNT and can:
. Modify the delivery frequency (according to its consumption of FURIFURI)
. Change delivery address
. Temporarily suspend his subscription (if the Customer goes on vacation or for any other reason)
. Cancel subscription (free of charge)
5.2.5. Early termination of the Subscription
In the event of the Customer's breach of one of the stipulations of these general conditions, FuriFuri may terminate the Subscription and suspend access to the Customer's account as of right and without the intervention of the judge. The termination of the Subscription at the fault of the Customer is without prejudice to any damages that FuriFuri could claim as a result of the Customer's breach.
6. PRICE - PAYMENT
6.1. Price
The applicable prices are those displayed on the Site on the day of the order. These prices may be modified at any time by FuriFuri for any subsequent order. The prices displayed are only valid on the day of the order and have no effect for the future.
The prices indicated on the Site are understood to be in euros, all taxes included, excluding delivery costs.
6.2. Payment method
The Customer can pay by credit card (Visa, Mastercard, Maestro and American Express) and via the Paypal secure payment platform.
. In the context of credit card payments, FuriFuri does not have access to any data relating to the Customer's means of payment. Payment is made directly to the bank.
As part of payments via Paypal The terms of payment are specific to the platform of the payment provider Paypal, and are independent of FuriFuri, which does not intervene in any way in the use of said service. All the terms and conditions related to payment via the Paypal payment solution are governed by the General Terms and Conditions of Use of this service, accessible at the address https://www.paypal.com/fr/webapps/mpp /ua/useragreement-full, which apply concomitantly to these T&Cs. FuriFuri does not keep any bank details of the Customer, subject to the provisions below. FuriFuri cannot be held responsible for any malfunction occurring on the Paypal payment platform.
By accepting these, the Customer also agrees to be bound by the General Conditions of Use of Paypal, accessible at the above address. These may be subject to change by Paypal only. Under no circumstances can Furifuri modify the General Conditions of Use of Paypal, a service provider over which it has no control.
6.3. Billing
FuriFuri will send or make available to the Customer an invoice electronically after each payment. The Customer expressly agrees to receive invoices electronically.
6.4. Retention of title
The Products sold remain the property of FuriFuri until full payment of their price, in accordance with this retention of title clause.
7. DELIVERY
7.1. Shipping cost
The delivery costs indicated on the Site are understood to be in euros, all taxes included.
The delivery costs will be indicated to the Customer on the Site before any payment and must be accepted by the Customer at the time of validation of the Order.
They will appear on a specific line separate from the one specifying the price of the Products.
It is expressly specified that the amount of delivery costs may vary depending on the territory of delivery of the Products, which the Customer expressly acknowledges and accepts.
7.2. delivery time
Delivery times are indicated on the Site and depend on the delivery method chosen by the Customer. Delivery times exclude Saturdays, Sundays and public holidays.
Pursuant to Article L. 216-1 of the Consumer Code, the Parties agree that the Products will be delivered within the deadlines specified during the Product Order process and before the validation of the said Order. Delivery times are also recalled in the Order confirmation email sent to the Customer.
Delivery times include the preparation and dispatch of the Order, as well as the delivery time of the Products to the delivery point (Customer's postal address or pick-up point).
In the absence of indication on the Site of a delivery time for the Products, FuriFuri undertakes to deliver them within a maximum period of 30 (thirty) days from the Order validation email sent to the Customer by FuriFuri. In this case, the Products concerned are delivered within the time indicated on the Site and recalled at the time of the Order.
However, as FuriFuri uses external service providers (carriers, postal services, etc.) for the delivery of the Products, FuriFuri is totally dependent on these third-party service providers. The delivery times indicated on the Site may thus be impacted by the service providers without FuriFuri being responsible for these delays in delivery and the consequences that could result therefrom.
When the delivery is made against signature, this is proof of the good reception of the package. The transfer of risks and liability relating to the Products takes place upon receipt of the Products by the Customer. From this date, the Customer will be solely responsible for them, as well as for their use and any consequences that may arise therefrom. Consequently, the Customer undertakes to check, at the time of delivery, that the Order delivered is complete, compliant and has not been damaged. Otherwise, the Customer undertakes to refuse to accept the Order and to affix his signature to any supporting document. Any Order received against signature by the Customer will be considered to be compliant, complete and in perfect condition at the time of delivery.
7.3. Damaged package
In the event of delivery of a clearly and visibly damaged package, it is up to the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform FuriFuri without delay, so that a new package is prepared for him, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer apply.
8. COMPLAINT - WITHDRAWAL - WARRANTY
8.1. Customer service
The Site's customer service is available Monday to Friday from 9:30 a.m. to 5:30 p.m. by e-mail at: hello@furifuri.com or by post at the address indicated in article 1 of these general conditions. In these last two cases, FuriFuri undertakes to provide an answer within two working days.
8.2. Right of withdrawal – Distance selling
This article is applicable to the Customer having the quality of consumer within the meaning of the introductory article of the Consumer Code.
8.2.1. Conditions for exercising the right of withdrawal
In accordance with the legislation in force on distance selling, the Customer has a period of fourteen clear days from the date of delivery of the order, to exercise his right of withdrawal without having to justify reasons or to pay of penalties. Return costs are the responsibility of the Customer.
The withdrawal decision must be notified to FuriFuri at the contact details indicated in article 1 of these general conditions by means of an unambiguous declaration. The Customer has, for example, the possibility of using the standard form provided at the end of these general conditions. In any case, FuriFuri will send the Customer an acknowledgment of receipt of said withdrawal by email as soon as possible.
The Customer undertakes to return any new and unopened product, in its original packaging and in perfect condition (any product that is damaged, incomplete, damaged, opened or whose packaging is damaged will not be taken back), to request reimbursement without penalty. FuriFuri will not refund products whose cap has been opened.
The Customer must therefore place the product(s) in suitable packaging on which the return label will be affixed, before sending it by post. The Customer must also attach a copy of the invoice or any other item enabling the Order in question to be identified, and its holder.
The return of the Product is carried out at the risk and peril of the Customer. If the package is lost, stolen or damaged when returning the product, FuriFuri reserves the right to refuse reimbursement for the returned product(s).
Only the Customer identified as such with FuriFuri can exercise this right, to the exclusion of any other person, and in particular the person receiving the delivery. The return address is: Yourstore/FuriFuri - 21 alley of metalworkers - 06700 Saint Laurent du Var
8.2.2. Effects of the right of withdrawal
The Customer returns or returns the products to the professional or to any person designated by the latter, without undue delay and, at the latest, within fourteen days of the communication of his decision to withdraw.
When the right of withdrawal is exercised, the professional is required to reimburse the Customer for all sums paid, as soon as possible and at the latest within fourteen days of the date on which this right was exercised. Where applicable, the professional may defer reimbursement until the Products are recovered or until the Customer has provided proof of the shipment of the Products, whichever comes first. Beyond that, the sum due is, by operation of law, productive of interest at the legal rate in force, as specified in article L. 242-4 of the Consumer Code.
Where applicable, the professional makes the reimbursement using the same means of payment as that used by the Client for the initial transaction, unless the Client expressly agrees to the use of another means of payment and insofar as the reimbursement does not incur any costs for the Client. However, the professional is not required to reimburse the additional costs if the Customer has expressly chosen a more expensive delivery method than the standard delivery method offered.
The direct costs of returning the Product are the responsibility of the Customer.
The conditions, deadlines and procedures for exercising the right of withdrawal are set out in the standard form provided at the end of these general conditions.
8.3. Warranties
8.3.1. Guarantee against apparent defects and faults
It is the Customer's responsibility to check that the Products are in good condition at the time of delivery. This verification must in particular relate to the quality, quantities and references of the Products as well as their conformity with the order. No complaint will be taken into account after a period of three days from delivery. In any case, any complaint concerning the delivered parcels will only be taken into account if the Customer having the quality of merchant has expressed reservations to the carrier in accordance with articles L. 133-3 and following of the Commercial Code.
8.3.2. Warranty against defects and hidden defects
8.3.2.1. Legal guarantees
Customers have a legal guarantee of compliant delivery (article 1604 of the Civil Code), a legal guarantee against hidden defects (articles 1641 et seq. of the Civil Code) and a security guarantee (articles 1245 et seq. . of the Civil Code).
Customers who are consumers also have a legal guarantee of conformity (articles L. 217-4 et seq. Consumer Code).
In order to implement the guarantee, it is up to the Customer to return the product to the address of the FuriFuri headquarters, accompanied by an explanatory letter requesting either an exchange or a refund.
The costs of returning the Product remain the responsibility of the Customer, except for consumer Customers implementing the guarantee of conformity of articles L. 217-4 and s. of the Consumer Code.
8.3.2.2. 30 day trial
Customers benefit from a 30-day trial period on the Products during which they can test their satisfaction. This 30-day trial period begins upon receipt of the Products by the Customer.
During this period, the Customer has the option of returning the Products (with at least one third of the product remaining in each bag) by respecting the following procedure:
Contact FuriFuri at hello@furifuri.com;
Explain as clearly as possible the points on which the Products did not bring satisfaction;
Accept to be contacted by FuriFuri.com within two working days to discuss and study ways to improve the Products;
The costs of returning the Product remain the responsibility of the Customer. The Customer undertakes to return the products in a tracked package with a tracking number (which will be communicated to Furifuri). Products will be returned to Furifuri before the end of this 30 day period.
9. PERSONAL SPACE
9.1. Creation of personal space
The creation of a personal space is an essential prerequisite for any order from a User on the Site. To this end, the User will be asked to provide a certain amount of personal information. Some of this information is deemed essential for the creation of the personal space. The refusal by an Internet user to provide said information will have the effect of preventing the creation of the personal space as well as, incidentally, the validation of the order.
When creating the personal space, the User is asked to choose a password. This password constitutes the guarantee of the confidentiality of the information contained in the personal space. The User therefore refrains from transmitting it or communicating it to a third party. Otherwise, FuriFuri cannot be held responsible for unauthorized access to a User's personal space.
The Customer undertakes to regularly check the data concerning him and to proceed online, from his personal space, to the necessary updates and modifications.
9.2. Content of the personal space
The personal space allows the Customer to consult and follow all his orders made on the Site.
The pages relating to personal spaces are freely printable by the account holder in question, but in no way constitute evidence admissible by a court. They have only an informative character intended to ensure an effective management of its orders by the Customer.
FuriFuri undertakes to securely store all contractual elements whose storage is required by law or regulations in force.
9.3. Deletion of personal space
FuriFuri reserves the right to delete the account of any Customer who violates these general conditions, in particular when the Customer provides inaccurate, incomplete, misleading or fraudulent information, as well as when the personal space of a Customer has remained inactive since at less than a year. Said deletion will not be likely to constitute a fault on the part of FuriFuri or damage to the excluded Customer, who will not be able to claim any compensation as a result.
This exclusion is without prejudice to the possibility, for FuriFuri, to undertake legal proceedings against the Customer, when the facts have justified it.
10. PERSONAL DATA
As part of its service, FuriFuri will be required to process the personal data of its Customers.
10.1. Identity of the controller
The person responsible for collecting and processing data on the Site is Furi & Co - 18, Avenue de la Source - 06000 Nice
10.2. Data collected
10.2.1. Data collected from customers
As part of its contractual relations, FuriFuri may be required to collect and process information from its Customers, namely: surnames, first names, position, company name, telephone number, postal addresses, email addresses, contract history .
10.2.2. Purposes of collecting personal data
The data collected during the contractual relationship is subject to automated processing for the purpose of:
perform contractual commitments;
contact Customers;
avoid any illicit or illegal activity;
enforce the terms and conditions;
initiate legal proceedings;
verify the identity of Customers;
10.2.3. Legal bases for processing
The data collected has the legal basis of a contractual relationship.
10.2.4. Data recipients
The data collected can only be consulted by FuriFuri within the limits strictly necessary for the performance of contractual commitments.
This data, whether in individual or aggregated form, is never made freely viewable by a third party natural person.
10.2.5. Duration of retention of personal data
The personal data collected is kept for the duration of the contractual relationship, and for the time during which FuriFuri's liability may be engaged.
After the retention period, FuriFuri undertakes to permanently delete the data of the persons concerned without keeping a copy.
10.2.6. Security and confidentiality of personal data
Personal data is stored in secure conditions, according to current technical means, in compliance with the provisions of the General Data Protection Regulations and the national legislation in force.
Access to FuriFuri's premises is also secure.
10.2.7. Data minimization
FuriFuri may also collect and process any data voluntarily transmitted by its Customers.
FuriFuri directs its Customers to provide personal data strictly necessary for the performance of contractual commitments.
FuriFuri undertakes to keep and process only the data strictly necessary for its professional activities, and will delete any data received that is not useful for its activities as soon as possible.
10.4. Respect for rights
FuriFuri Customers have the following rights regarding their personal data, which they can exercise by writing to the FuriFuri postal address or by completing the online contact form.
10.4.1. Right to information, access and communication of data
FuriFuri Customers have the ability to access personal data concerning them.
Due to FuriFuri's obligation of security and confidentiality in the processing of personal data, requests will only be processed if Customers provide proof of their identity, in particular by producing a scan of their title. valid identity document (if requested by the dedicated electronic form) or a signed photocopy of their valid identity document (if requested in writing), both accompanied by the words "I certify on the honor that the copy of this identity document conforms to the original. Done at … on …”, followed by their signature.
To help them in their approach, Customers will find here a model letter developed by the CNIL.
10.4.2. Right of rectification, deletion and right to be forgotten
FuriFuri Customers have the option of requesting the rectification, updating, blocking or deletion of their personal data which may prove to be inaccurate, erroneous, incomplete or obsolete.
FuriFuri Customers can also define general and specific directives relating to the fate of personal data after their death. If necessary, the heirs of a deceased person may demand that the death of their loved one be taken into account and/or that the necessary updates be made.
To help them in their approach, Customers will find here a model letter developed by the CNIL.
10.4.3. Right to object to data processing
FuriFuri's Customers have the option of objecting to the processing of their personal data.
To help them in their approach, Customers will find here a model letter developed by the CNIL.
10.4.4. Right to data portability
FuriFuri Clients have the right to receive the personal data they have provided to FuriFuri in a transferable, open and readable format.
10.4.5. Right to restriction of processing
FuriFuri Clients have the right to request that the processing of their personal data by FuriFuri be restricted. Thus, their data can only be kept and no longer used by FuriFuri.
10.4.6. Reply duration
FuriFuri undertakes to respond to any request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from receipt of the request.
10.4.7. Complaint to the competent authority
If FuriFuri's Clients consider that FuriFuri does not comply with its obligations with regard to their personal data, they may submit a complaint or request to the competent authority. In France, the competent authority is the Cnil to which they can send a request here.
10.5. Transfer of collected data
10.5.1. Transfer to partners
FuriFuri uses authorized service providers to facilitate the collection and processing of its Customers' data. These service providers may be located outside the European Union.
FuriFuri has previously ensured the implementation by its service providers of adequate guarantees and compliance with strict conditions in terms of confidentiality, use and data protection, for example via the US Privacy Shield.
FuriFuri uses the following subcontractors:
- Facebook: https://fr-fr.facebook.com/policy.php
- Linkedin: https://fr.linkedin.com/legal/privacy-privacy
- Facebook Ads Manager: https://www.facebook.com/privacy/policy
- Instagram: https://privacycenter.instagram.com/policy
- Google Adwords: https://policies.google.com/privacy?hl=fr
- Google analytics: https://policies.google.com/privacy?hl=fr
- Youtube: https://www.youtube.com/t/terms_dataprocessing
- GoDaddy: https://www.godaddy.com/fr-fr/legal/agreements/privacy-policy
10.5.2. Transfer on requisition or judicial decision
Customers also consent to FuriFuri communicating the data collected to any person, upon requisition by a state authority or by judicial decision.
11. LIABILITY OF FURIFURI
11.1. Nature of FuriFuri's obligations
FuriFuri undertakes to take the necessary care and diligence to supply quality Products that comply with the specifications of these General Conditions. FuriFuri only responds to an obligation of means concerning the services covered by these presents.
11.2. Force majeure - Customer's fault
FuriFuri will not be held liable in the event of force majeure or fault on the part of the Customer, as defined in this article:
11.2.1. force majeure
Within the meaning of these general conditions, will be considered as a case of force majeure opposable to the Customer any impediment, limitation or disturbance of the Service due to fire, epidemic, explosion, earthquake, fluctuations in the bandwidth, failure attributable to the access provider, failure of transmission networks, collapse of installations, illicit or fraudulent use of passwords, codes or references provided to the Customer, computer hacking, a fault security attributable to the host of the Site or to the developers, flood, power failure, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond FuriFur's reasonable control. In such circumstances, FuriFuri will be exempted from the execution of its obligations within the limit of this impediment, this limitation or this disturbance.
11.2.2. Client's fault
Within the meaning of these General Conditions, will be considered as a fault of the Customer opposable to the latter any misuse of the Service, fault, negligence, omission or failure on his part or that of his employees, non-compliance with the advice given by FuriFuri on its Site, any unlawful disclosure or use of the Customer's password, codes and references, as well as the provision of incorrect information or the failure to update such information in its personal space. Will also be considered as a fault of the Customer the implementation of any technical process, such as robots, or automatic requests, the implementation of which would contravene the letter or the spirit of these general conditions of sale.
11.3. Technical issues - Hyperlinks
In the event of impossibility of access to the Site, due to technical problems of any kind, the Customer cannot claim damages and cannot claim any compensation. The unavailability, even prolonged and without any time limit, of one or more online services, cannot constitute a prejudice for the Customers and cannot in any way give rise to the granting of damages from FuriFuri.
The hypertext links on the Site may refer to other websites. FuriFuri cannot be held liable if the content of these sites contravenes the legislation in force. Similarly, FuriFuri cannot be held liable if the Internet user's visit to one of these sites causes him harm.
In the current state of the art, the rendering of the representations of the Products offered for sale on this Site, particularly in terms of colors or shapes, may vary significantly from one computer station to another or differ from reality depending on the quality of the graphic accessories and the screen or according to the resolution of the display. These variations and differences can in no way be attributed to FuriFuri, which can in no way be held liable for this fact.
11.4. Damages payable by FuriFuri
In the absence of legal or regulatory provisions to the contrary, the liability of FuriFuri.c is limited to the direct, personal and certain damage suffered by the Customer and linked to the failure in question. FuriFuri cannot under any circumstances be held liable for consequential damages such as, in particular, loss of data, commercial damage, loss of orders, damage to brand image, commercial disturbances and loss of profits or customers. . Similarly and within the same limits, the amount of damages charged to FuriFuri may not in any event exceed the price of the Product ordered.
11.5. Hypertext links and content of the Site
The Contents of the Site are published for information only, without guarantee of accuracy. FuriFuri cannot under any circumstances be held responsible for any omission, inaccuracy or any error contained in this information and which would be the cause of direct or indirect damage caused to the Internet user.
12. VOUCHERS / ASSETS
The vouchers sent by FuriFuri can be used for 1 year on all the Products offered on the Site. Purchase vouchers cannot be combined with each other or with promotional codes.
13. PROMOTIONAL CODES
Promotional codes apply only on base prices without discount.
Promotional codes cannot be combined with each other or with vouchers. Promotional codes can only be used once per Customer account unless instructed otherwise by FuriFuri. These codes are not refundable during an exchange.
14. INTELLECTUAL PROPERTY
14.1. Legal Protection of Site Content
The Contents of the Site are likely to be protected by copyright and database law. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of FuriFuri or its successors or assigns constitutes a violation of Books I and III of the Intellectual Property Code and will be likely to give give rise to legal proceedings for infringement.
14.2. Contractual protection of Site Content
The User undertakes contractually with regard to FuriFuri not to use, reproduce or represent, in any way whatsoever, the Contents of the Site, whether or not they are protected by an intellectual property right, at a purpose other than that of their reading by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Site for indexing purposes.
15. FINAL STIPULATIONS
15.1. Applicable right
These general conditions are subject to the application of French law subject to any mandatory rules of the country of residence of the consumer Customer.
15.2. Changes to these Terms and Conditions
These general conditions may be modified at any time by FuriFuri. The general conditions applicable to the Customer are those in force on the day of his order or his connection to this Site, any new connection to the personal space entailing acceptance, where applicable, of the new general conditions.
15.3. Disputes
The fact that one of the Parties does not rely on the other Party for a breach of any of the obligations referred to in the GCS cannot be interpreted as a waiver of the obligation in question.[ Return line jump] In the event of a dispute relating to an Order, the Customer must first contact FuriFuri, in order to find an amicable solution, by email at hello@furifuri.com
Referral to the mediator can only take place after the Customer has taken prior written steps with FuriFuri.
In addition, in accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and European Union professionals. The Customer is informed of the existence of the online dispute resolution platform, accessible at the following URL address: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Any dispute relating to this contract or in connection with it will be settled by arbitration in accordance with the rules of the Digital Institute of Arbitration and Mediation: www.fast-arbitrator.com.
15.4. Wholeness
The nullity of one of the clauses of this contract will not entail the nullity of the other clauses of the contract or of the contract as a whole, which will retain their full effect and scope. In such a case, the parties must, as far as possible, replace the canceled stipulation with a valid stipulation corresponding to the spirit and the object of these presents.
15.5. Non-waiver
The absence of exercise by FuriFuri of the rights which are granted to it by the present can in no way be interpreted as a renunciation to assert the said rights.
15.6. Telephone canvassing
The Customer is informed that he has the possibility of registering on the list of opposition to cold calling at the address http://www.bloctel.gouv.fr/.
15.7. Languages of these general conditions
These general conditions are offered in French.
15.8. Unfair terms
The stipulations of these general conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.
ORDER CANCELLATION METHOD
IN THE EVENT OF DISTANCE SELLING TO A CUSTOMER
In the event of distance selling, as defined by article L. 221-1 of the Consumer Code, within fourteen days, including public holidays, from the order or the commitment to purchase, the Customer has the right to waive it by registered letter with acknowledgment of receipt. If this period normally expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day.
Any clause of the contract by which the customer abandons his right to renounce his order or his purchase commitment is null and void. This article does not apply to contracts entered into under the conditions set out in article L. 221-2.
If you cancel your order,
you can use the detachable form opposite.
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ORDER CANCELLATION
Consumer Code art. L.221-5
Terms :
∗ complete and sign this form
∗ send it by registered letter with acknowledgment of receipt
∗ use the address given in article 1
∗ send it no later than the fourteenth day from the day of the order or, if this period normally expires on a Saturday, a Sunday or a holiday or non-working day, the first following working day.
I, the undersigned, declare that I cancel the order below:
∗ Nature of the goods or service ordered:...... .................................. .................................................. .
∗ Date of order: ........................................... .................................................. ............................................
∗ Date of receipt of the order: ........................................... .................................................. ........................
∗ Customer name: .............................................. .................................................. .................................................. .....
∗ Customer address: .............................................. .................................................. ..................................................
.................................................. .................................................. .................................................. ............................
Client's signature :