Terms of Sales


from the website www.furifuri.com


Version updated on January 16, 2023

1. PARTS

These general conditions are applicable between Furi & Co, SAS with share capital of €20,000, registered with the RCS of Nice under number 901052597, having its registered office at 18, avenue de la Source – 06100 Nice, France, email: hello@furifuri.com, intra-community VAT number: FR21901052597, hereinafter “FuriFuri” and any person having made a purchase on the Site www.furifuri.com (hereinafter the “Customer”). Any purchase on the site www.furifuri.com (hereinafter the “Site”) automatically entails acceptance of all of these conditions.

2. DEFINITIONS

Customer ”: any person, natural or legal, private or public, who purchases a Product through the Site, registered on the Site and/or who has a personal account on the Site.

Site Content ”: elements of any nature published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

FuriFuri ”: Furi & Co SAS in its capacity as publisher of the Site.

User ”: any person, natural or legal, private or public, connecting to the Site.

Parties ”: jointly designates FURI & Co and the Users of the Site.

Product ”: product sold by FuriFuri on the Site.

Site ”: the website accessible at the URL www.furifuri.com, as well as any sub-sites, mirror sites, portals and URL variations thereof.

3. SCOPE OF APPLICATION

The Site is freely accessible to all Users. Browsing the Site implies acceptance by all Users of these general terms and conditions. Simply connecting to the Site, by any means whatsoever, including through a robot or a browser, will imply full acceptance of these general terms and conditions. When registering on the Site, this acceptance will be confirmed by checking the corresponding box.

The User also acknowledges having fully understood them and accepts them without restriction.

Checking the above box will be deemed to have the same value as a handwritten signature from the User. The User acknowledges the evidentiary value of FuriFuri's automatic recording systems and, unless he provides proof to the contrary, waives the right to contest them in the event of a dispute.

These general conditions apply to the relations between the parties to the exclusion of all other conditions, and in particular those of the User.

Acceptance of these general conditions assumes that Users have the necessary legal capacity to do so, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.

4. PURPOSE

The purpose of the Site is the presentation and sale of Products to Customers.

5. ORDER STEPS

 

5.1. Ordering a product

5.1.1. Order

The User can browse the Site without obligation to purchase.

In order to place an Order, the Customer selects the Products of their choice on the Site and adds them to their virtual basket.

Creating a personal account on the Site is not necessary to place an Order. However, certain personal data of the Customer is required for the proper execution of the Order by FuriFuri.

If the Customer wishes, they have the option of creating a personal account allowing them, in particular, to track the history of their Orders on the Site and to find the corresponding confirmations and invoices. Certain personal data of the Customer are required to proceed with the creation of a personal account.

The Customer is required to provide complete, up-to-date and accurate information, and FuriFuri cannot be held liable in this regard. The Customer is informed that some of the information requested is mandatory for the proper execution of the Order placed, which he expressly acknowledges.

The description of the Products is available to the Customer on the Site, which the Customer accepts and acknowledges.

5.1.2. Validation of the order

By consulting their basket, Users will have the option to check the number and nature of the Products they have chosen and will be able to check their unit price, as well as their total price. They will have the option to remove one or more Products from their basket.

 

5.1.3. Payment by the Customer

Once they are connected or after they have fully completed the registration form, Customers will be invited to check or modify their delivery and billing details, then will be invited to make their payment by being redirected for this purpose to the secure payment interface containing the words "order with payment obligation" or any similar formula.

5.1.4. Order confirmation by FuriFuri

Once payment has been effectively received by FuriFuri, the latter undertakes to acknowledge receipt to the Customer electronically, within a maximum of 24 hours. Within the same period, FuriFuri undertakes to send the Customer an email summarizing the order and confirming its processing, including all the information relating thereto.

5.2. Subscription

FuriFuri offers Customers the option of subscribing to a customized monthly subscription with advantageous rates, allowing them to customize the Products delivered according to their tastes and desires. Customers can add or remove products as they wish.

5.2.1. Choosing a Subscription

To benefit from this service, the Customer must subscribe to a Subscription. The Customer must then choose between the different packages offered by FuriFuri.com.

5.2.2. Subscription to the Subscription

When purchasing a Subscription, the Customer will be required to provide their billing information. The Customer will then have the option to review the Subscription chosen and its price. If the order is satisfactory, they can confirm it. Shipping is free for a monthly subscription of six or more bags.

The Customer will then be invited to make their payment by being redirected to the secure payment interface.

5.2.3. Order confirmation by FuriFuri

Once payment has actually been received by FuriFuri, the latter undertakes to acknowledge receipt electronically, within a maximum period of 24 hours.

5.2.4. Duration of the Subscription

The Subscription takes effect upon receipt by FuriFuri.com of the corresponding payment from the Customer. The duration of the Subscription is that mentioned on the Site on the day of the order.

Subscriptions are modifiable and without commitment.

The Subscription is entered into for a fixed period of one month. Upon expiry, it will be automatically renewed. The Customer will be informed of the approaching expiry of their Subscription by email and through their personal space. They will then have the option to request cancellation or modification.

For any subscription modification, the Customer must log in to MY ACCOUNT and will be able to:

. Change the delivery frequency (according to your FURIFURI consumption)

. Change the delivery address

. Temporarily suspend your subscription (if the Customer goes on vacation or for any other reason)

. Cancel your subscription (free of charge)

5.2.5. Early termination of the Subscription

In the event of a breach by the Customer of any of the provisions of these general terms and conditions, FuriFuri may terminate the Subscription and suspend access to the Customer's account automatically and without judicial intervention. Termination of the Subscription due to the Customer's fault is without prejudice to any damages that FuriFuri may be entitled to as a result of the Customer's breach.

6. PRICE - PAYMENT

6.1. Price

The applicable prices are those displayed on the Site on the day the order is placed. These prices may be modified at any time by FuriFuri for any subsequent order. The prices displayed are only valid on the day the order is placed and are not effective for the future.

The prices indicated on the Site are in euros, all taxes included, excluding delivery costs.

6.2. Payment method

The Customer can pay by bank card (Visa, Mastercard, Maestro and American Express) and via the secure payment platform Paypal.

. When paying by credit card, FuriFuri does not have access to any data relating to the Customer's means of payment. Payment is made directly to the banking institution.

In the context of payments via Paypal The payment methods are specific to the platform of the payment service provider Paypal, and are independent of FuriFuri, which does not intervene in any way in the use of said service. All the conditions and terms related to payment via the Paypal payment solution are governed by the General Conditions of Use of this service, accessible at the address https://www.paypal.com/fr/webapps/mpp/ua/useragreement-full, which apply concomitantly to these General Conditions of Sale. FuriFuri does not store any of the Customer's bank details, subject to the provisions below. FuriFuri cannot be held responsible for any malfunction occurring on the Paypal payment platform.

By accepting this document, the Customer also agrees to be bound by the Paypal Terms of Service, accessible at the above address. These may be subject to modifications by Paypal only. Under no circumstances may Furifuri modify the Paypal Terms of Service, a service provider over which it has no control.

6.3. Billing

FuriFuri will send or make available to the Customer an invoice electronically after each payment. The Customer expressly agrees to receive invoices electronically.

6.4. Retention of title

The Products sold remain the property of FuriFuri until full payment of their price, in accordance with this retention of title clause.

7. DELIVERY

 

7.1. Delivery costs

The delivery costs indicated on the Site are in euros, all taxes included.

The delivery costs will be indicated to the Customer on the Site before any payment and must be accepted by the Customer at the time of validation of the Order.

They will appear on a specific line separate from that specifying the price of the Products.

It is expressly stated that the amount of delivery costs may vary depending on the territory of delivery of the Products, which the Customer expressly acknowledges and accepts.

7.2. Delivery time

Delivery times are indicated on the Site and depend on the delivery method chosen by the Customer. Delivery times exclude Saturdays, Sundays and public holidays.

Pursuant to Article L. 216-1 of the French Consumer Code, the Parties agree that the Products will be delivered within the timeframes specified during the Product Order process and before validation of said Order. Delivery times are also stated in the Order confirmation email sent to the Customer.

Delivery times include the preparation and dispatch of the Order, as well as the time taken to deliver the Products to the delivery point (Customer's postal address or relay point).

In the absence of an indication on the Site of a delivery time for the Products, FuriFuri undertakes to deliver them within a maximum of 30 (thirty) days from the Order validation email sent to the Customer by FuriFuri. In this case, the Products concerned are delivered within the time indicated on the Site and recalled at the time of the Order.

However, as FuriFuri uses external service providers (carriers, postal services, etc.) to deliver the Products, FuriFuri is entirely dependent on these third-party service providers. The delivery times indicated on the Site may therefore be affected by the service providers, without FuriFuri being responsible for these delivery delays and the consequences that may result from them.

When delivery is made against signature, this constitutes proof of proper receipt of the package. The transfer of risks and liability relating to the Products takes place upon receipt of the Products by the Customer. From this date, the Customer will be solely responsible for them, as well as for their use and any consequences that may arise therefrom. Consequently, the Customer undertakes to check, at the time of delivery, that the Order delivered is complete, compliant and has not been damaged. Otherwise, the Customer undertakes to refuse to accept the Order and to affix his signature on any supporting document. Any Order received against signature by the Customer will be considered to be compliant, complete and in perfect condition at the time of delivery.

7.3. Damaged package

In the event of delivery of a package that is clearly and visibly damaged, it is the Customer's responsibility to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform FuriFuri without delay, so that a new package can be prepared for them, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer be applicable.

8. COMPLAINT – WITHDRAWAL – GUARANTEE

8.1. Customer Service

The Site's customer service is available Monday to Friday from 9:30 a.m. to 5:30 p.m. by email at: hello@furifuri.com or by post to the address indicated in Article 1 of these general terms and conditions. In the latter two cases, FuriFuri undertakes to provide a response within two working days.

8.2. Right of withdrawal – Distance selling

This article applies to the Customer having the status of consumer within the meaning of the introductory article of the Consumer Code.

8.2.1. Conditions for exercising the right of withdrawal

In accordance with current legislation on distance selling, the Customer has a period of fourteen clear days from the date of delivery of the order to exercise their right of withdrawal without having to provide reasons or pay penalties. Return costs are the responsibility of the Customer.

The decision to withdraw must be notified to FuriFuri at the contact details indicated in Article 1 of these general terms and conditions by means of an unambiguous statement. The Customer may, for example, use the standard form provided at the end of these general terms and conditions. In any event, FuriFuri will send the Customer an acknowledgement of receipt of said withdrawal by email as soon as possible.

The Customer agrees to return any new and unopened product, in its original packaging and in perfect condition (any damaged, incomplete, damaged, opened product or product with damaged packaging will not be accepted), to request a refund without penalty. FuriFuri will not refund products whose cap has been opened.

The Customer must therefore place the product(s) in suitable packaging on which the return label will be affixed, before sending it by post. The Customer must also attach a copy of the invoice or any other element allowing the identification of the Order in question, and its holder.

The return of the Product is carried out at the Customer's own risk. If the package is lost, stolen or damaged during the return of the product, FuriFuri reserves the right to refuse to refund the returned product(s).

Only the Customer identified as such to FuriFuri may exercise this right, to the exclusion of any other person, and in particular the person to whom the delivery is intended. The return address is: Régus 3rd floor, FURI & CO, 81 rue de France, 06000 Nice, France.

8.2.2. Effects of the right of withdrawal

The Customer returns or restores the products to the professional or to any person designated by the latter, without undue delay and, at the latest, within fourteen days following communication of his decision to withdraw.

When the right of withdrawal is exercised, the professional is required to reimburse the Customer for the full amount paid, as soon as possible and at the latest within fourteen days following the date on which this right was exercised. Where applicable, the professional may defer reimbursement until recovery of the Products or until the Customer has provided proof of shipment of the Products, whichever is the earlier. Beyond this, the amount due is, by operation of law, productive of interest at the legal rate in force, as specified in Article L. 242-4 of the Consumer Code.

Where applicable, the professional will make the reimbursement using the same means of payment as that used by the Customer for the initial transaction, unless the Customer expressly agrees to the use of another means of payment and provided that the reimbursement does not incur any costs for the Customer. However, the professional is not required to reimburse additional costs if the Customer has expressly chosen a more expensive delivery method than the standard delivery method offered.

The direct costs of returning the Product are the responsibility of the Customer.

The conditions, time limits and procedures for exercising the right of withdrawal are set out in the standard form provided at the end of these general conditions.

8.3. Guarantees

 

8.3.1. Warranty for apparent defects and faults

It is the Customer's responsibility to check that the Products are in good condition at the time of delivery. This check must include, in particular, the quality, quantities and references of the Products as well as their conformity with the order. No complaints will be considered after a period of three days from delivery. In any event, any complaints concerning delivered packages will only be taken into account if the Customer, being a trader, has expressed reservations to the carrier in accordance with Articles L. 133-3 et seq. of the French Commercial Code.

8.3.2. Warranty for hidden defects and faults

 

8.3.2.1. Legal guarantees

Customers have a legal guarantee of delivery in accordance with the requirements (Article 1604 of the Civil Code), a legal guarantee against hidden defects (Articles 1641 et seq. of the Civil Code) and a security guarantee (Articles 1245 et seq. of the Civil Code).

Customers with consumer status also have a legal guarantee of conformity (articles L. 217-4 et seq. of the Consumer Code).

In order to implement the guarantee, it is the Customer's responsibility to return the product to the FuriFuri headquarters address, accompanied by an explanatory letter requesting either an exchange or a refund.

The costs of returning the Product remain the responsibility of the Customer, except for consumer Customers implementing the conformity guarantee of articles L. 217-4 et seq. of the Consumer Code.

8.3.2.2. 30-day trial

Customers are entitled to a 30-day trial period on the Products during which they can test their satisfaction. This 30-day trial period begins upon receipt of the Products by the Customer.

During this period, the Customer has the option of returning the Products (with at least one third of the product remaining in each bag) by following the following procedure:

Contact FuriFuri at hello@furifuri.com;

Explain as clearly as possible the points on which the Products have not provided satisfaction;

Agree to be contacted by FuriFuri.com within two working days to discuss and study ways to improve the Products;

The cost of returning the Product remains the responsibility of the Customer. The Customer agrees to return the products in a tracked package with a tracking number (which will be communicated to Furifuri). The products will be returned to Furifuri before the end of this 30-day period.

9. PERSONAL SPACE

9.1. Creation of personal space

The creation of a personal space is an essential prerequisite for any order by a User on the Site. To this end, the User will be asked to provide a certain amount of personal information. Some of this information is deemed essential for the creation of the personal space. Refusal by an Internet User to provide said information will have the effect of preventing the creation of the personal space as well as, incidentally, the validation of the order.

When creating the personal space, the User is asked to choose a password. This password guarantees the confidentiality of the information contained in the personal space. The User is therefore prohibited from transmitting or communicating it to a third party. Failing this, FuriFuri cannot be held responsible for unauthorized access to a User's personal space.

The Client undertakes to regularly check the data concerning him/her and to make any necessary updates and modifications online, from his/her personal space.

9.2. Content of the personal space

The personal space allows the Customer to consult and track all of their orders placed on the Site.

The pages relating to personal spaces are freely printable by the account holder in question, but do not constitute evidence admissible in court. They are for informational purposes only and are intended to ensure the efficient management of orders by the Customer.

FuriFuri undertakes to securely store all contractual elements whose retention is required by law or regulations in force.

9.3. Deletion of personal space

FuriFuri reserves the right to delete the account of any Customer who violates these general terms and conditions, in particular when the Customer provides inaccurate, incomplete, false or fraudulent information, as well as when a Customer's personal space has remained inactive for at least one year. Said deletion will not constitute a fault on the part of FuriFuri or damage for the excluded Customer, who will not be able to claim any compensation for this reason.

This exclusion is without prejudice to the possibility for FuriFuri to take legal action against the Customer, when the facts justify it.

10. PERSONAL DATA

As part of its service, FuriFuri will be required to process the personal data of its Clients.

10.1. Identity of the data controller

The person responsible for the collection and processing of data on the Site is Furi & Co - 18, Avenue de la Source - 06000 Nice

10.2. Data collected

 

10.2.1. Data collected from customers

As part of its contractual relations, FuriFuri may be required to collect and process information from its Customers, namely: surnames, first names, position, company name, telephone number, postal addresses, email addresses, contract history.

10.2.2. Purposes of collecting personal data

The data collected during the contractual relationship is subject to automated processing for the purpose of:

execute contractual commitments;

contact Customers;

avoid any illicit or illegal activity;

enforce the terms and conditions;

initiate legal proceedings;

verify the identity of Customers;

10.2.3. Legal bases for processing

The data collected has a contractual relationship as its legal basis.

10.2.4. Recipients of the data

The data collected can only be consulted by FuriFuri within the limits strictly necessary for the execution of contractual commitments.

This data, whether in individual or aggregated form, is never made freely viewable by a third-party natural person.

10.2.5. Duration of storage of personal data

The personal data collected is kept for the duration of the contractual relationship, and for the time during which FuriFuri's liability may be incurred.

After the retention period, FuriFuri undertakes to permanently delete the data of the persons concerned without keeping a copy.

10.2.6. Security and confidentiality of personal data

Personal data is stored in secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and current national legislation.

Access to FuriFuri's premises is also secure.

10.2.7. Data minimization

FuriFuri may also collect and process any data voluntarily transmitted by its Customers.

FuriFuri directs its Customers to provide personal data strictly necessary for the execution of contractual commitments.

FuriFuri undertakes to only retain and process data strictly necessary for its professional activities, and will delete any data received that is not useful for its activities as soon as possible.

10.4. Respect for rights

FuriFuri Customers have the following rights regarding their personal data, which they can exercise by writing to FuriFuri's postal address or by completing the online contact form.

10.4.1. Right to information, access and communication of data

FuriFuri Customers have the ability to access their personal data.

Due to FuriFuri's obligation of security and confidentiality in the processing of personal data, requests will only be processed if Customers provide proof of their identity, in particular by producing a scan of their valid identity document (in the case of a request via the dedicated electronic form) or a signed photocopy of their valid identity document (in the case of a request sent in writing), both accompanied by the words "I certify on my honor that the copy of this identity document is a true copy of the original. Done at ... on ...", followed by their signature.

To help them in their process, Customers will find here a letter template developed by the CNIL.

10.4.2. Right to rectification, deletion and right to be forgotten of data

FuriFuri Customers have the option to request the rectification, updating, blocking or even deletion of their personal data which may be inaccurate, erroneous, incomplete or obsolete.

FuriFuri Customers may also define general and specific guidelines regarding the fate of their personal data after their death. If applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that necessary updates be made.

To help them in their process, Customers will find here a letter template developed by the CNIL.

10.4.3. Right to object to data processing

FuriFuri Customers have the option to object to the processing of their personal data.

To help them in their process, Customers will find here a letter template developed by the CNIL.

10.4.4. Right to data portability

FuriFuri Customers have the right to receive the personal data they have provided to FuriFuri in a transferable, open and readable format.

10.4.5. Right to restriction of processing

FuriFuri Customers have the right to request that FuriFuri restrict the processing of their personal data. This means that their data will only be stored and no longer used by FuriFuri.

10.4.6. Response times

FuriFuri undertakes to respond to any request for access, rectification or opposition or any other additional request for information within a reasonable time which may not exceed 1 month from receipt of the request.

10.4.7. Complaint to the competent authority

If FuriFuri Customers believe that FuriFuri is not complying with its obligations regarding their personal data, they may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which they can submit a request here.

10.5. Transfer of collected data

10.5.1. Transfer to partners

FuriFuri uses authorized service providers to facilitate the collection and processing of its Customers' data. These service providers may be located outside the European Union.

FuriFuri has previously ensured that its service providers implement adequate guarantees and comply with strict conditions regarding confidentiality, use and protection of data, for example via the US Privacy Shield.

FuriFuri uses the following subcontractors:

- Facebook: https://fr-fr.facebook.com/policy.php

- Linkedin: https://fr.linkedin.com/legal/privacy-privacy

- Facebook Ads Manager: https://www.facebook.com/privacy/policy

- Instagram: https://privacycenter.instagram.com/policy

- Google Adwords: https://policies.google.com/privacy?hl=fr

- Google analytics: https://policies.google.com/privacy?hl=fr

- YouTube: https://www.youtube.com/t/terms_dataprocessing

- GoDaddy: https://www.godaddy.com/fr-fr/legal/agreements/privacy-policy

10.5.2. Transfer upon requisition or court decision

Customers also consent to FuriFuri communicating the collected data to any person, upon request from a state authority or upon court order.

11. LIABILITY OF FURIFURI

11.1. Nature of FuriFuri’s obligations

FuriFuri undertakes to take the necessary care and diligence to provide quality Products that comply with the specifications of these General Conditions. FuriFuri is only liable for an obligation of means concerning the services covered by these General Conditions.

11.2. Force majeure - Customer fault

FuriFuri will not be liable in the event of force majeure or fault of the Customer, as defined in this article:

11.2.1. Force majeure

For the purposes of these general terms and conditions, any impediment, limitation or disruption of the Service due to fire, epidemic, explosion, earthquake, bandwidth fluctuations, failure attributable to the access provider, failure of transmission networks, collapse of installations, illicit or fraudulent use of passwords, codes or references provided to the Customer, computer hacking, a security breach attributable to the Site host or developers, flood, power outage, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond the reasonable control of FuriFur will be considered a case of force majeure against the Customer. In such circumstances, FuriFuri will be excused from the performance of its obligations to the extent of this impediment, limitation or disruption.

11.2.2. Customer Fault

For the purposes of these General Terms and Conditions, any misuse of the Service, fault, negligence, omission or failure on the part of the Customer or its agents, failure to comply with the advice given by FuriFuri on its Site, any unlawful disclosure or use of the Customer's password, codes and references, as well as the provision of incorrect information or failure to update such information in the Customer's personal space, shall be considered a fault of the Customer against the latter. The implementation of any technical process, such as robots or automatic requests, the implementation of which contravenes the letter or spirit of these general terms and conditions of sale shall also be considered a fault of the Customer.

11.3. Technical problems - Hyperlinks

In the event of inability to access the Site due to technical problems of any kind, the Customer will not be able to claim damages and will not be able to claim any compensation. The unavailability, even prolonged and without any time limit, of one or more online services, cannot constitute a prejudice for Customers and cannot in any way give rise to the award of damages by FuriFuri.

Hyperlinks on the Site may lead to other websites. FuriFuri cannot be held liable if the content of these sites violates current legislation. Similarly, FuriFuri cannot be held liable if the Internet user's visit to one of these sites causes them harm.

In the current state of the art, the rendering of the representations of the Products offered for sale on this Site, particularly in terms of colors or shapes, may vary significantly from one computer workstation to another or differ from reality depending on the quality of the graphic accessories and the screen or depending on the display resolution. These variations and differences may in no case be attributed to FuriFuri, which may in no case be held liable for this.

11.4. Damages payable by FuriFuri

In the absence of any legal or regulatory provisions to the contrary, the liability of FuriFuri.c is limited to the direct, personal and certain damage suffered by the Customer and linked to the failure in question. FuriFuri shall under no circumstances be held liable for indirect damages such as, in particular, loss of data, commercial damages, loss of orders, damage to brand image, commercial disruption and loss of profits or customers. Similarly and within the same limits, the amount of damages payable by FuriFuri shall not in any event exceed the price of the Product ordered.

11.5. Hypertext links and contents of the Site

The Contents of the Site are published for informational purposes only, without any guarantee of accuracy. FuriFuri cannot be held responsible under any circumstances for any omission, inaccuracy or any error contained in this information which would be the cause of direct or indirect damage caused to the Internet user.

12. VOUCHERS / CREDITS

Vouchers sent by FuriFuri are valid for 1 year on all Products offered on the Site. Vouchers cannot be combined with each other or with promotional codes.

13. PROMOTIONAL CODES

Promotional codes apply to base prices only without discounts.

Promotional codes cannot be combined with each other or with vouchers. Promotional codes can only be used once per customer account unless otherwise instructed by FuriFuri. These codes are non-refundable upon exchange.

14. INTELLECTUAL PROPERTY

14.1. Legal protection of the Site Contents

The Contents of the Site may be protected by copyright and database law. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of FuriFuri or its successors or assigns constitutes a violation of Books I and III of the Intellectual Property Code and may give rise to legal proceedings for counterfeiting.

14.2. Contractual protection of the Site Contents

The User contractually undertakes with respect to FuriFuri not to use, reproduce or represent, in any way whatsoever, the Contents of the Site, whether or not protected by an intellectual property right, for any purpose other than that of reading them by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Site for indexing purposes.

15. FINAL PROVISIONS

15.1. Applicable law

These general conditions are subject to the application of French law, subject to any mandatory rules of the country of residence of the Consumer Client.

15.2. Amendments to these general conditions

These general terms and conditions may be modified at any time by FuriFuri. The general terms and conditions applicable to the Customer are those in effect on the day of their order or connection to this Site; any new connection to the personal space implies acceptance, where applicable, of the new general terms and conditions.

15.3. Disputes

The fact that one of the Parties does not take advantage of the other Party for a breach of any of the obligations referred to in the General Terms and Conditions of Sale cannot be interpreted as a waiver of the obligation in question. [Line break]In the event of a dispute relating to an Order, the Customer must first contact FuriFuri, in order to find an amicable solution, by email at hello@furifuri.com

The mediator may only be contacted after the Client has taken prior written steps with FuriFuri.

Furthermore, in accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. The Customer is informed of the existence of the online dispute resolution platform, accessible at the following URL: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Any dispute relating to or in connection with this contract shall be settled by arbitration in accordance with the rules of the Digital Institute of Arbitration and Mediation: www.fast-arbitre.com.

15.4. Entirety

The invalidity of one of the clauses of this contract shall not entail the invalidity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the cancelled stipulation with a valid stipulation corresponding to the spirit and purpose of this contract.

15.5. Non-waiver

The failure of FuriFuri to exercise the rights granted to it herein may in no case be interpreted as a waiver of the right to assert said rights.

15.6. Telephone canvassing

The Customer is informed that he/she has the possibility of registering on the telephone canvassing opposition list at the address http://www.bloctel.gouv.fr/.

15.7. Languages ​​of these general conditions

These general conditions are offered in French.

15.8. Abusive clauses

The provisions of these general conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair clauses in contracts concluded between a professional and a consumer.

ORDER CANCELLATION METHOD

IN THE EVENT OF A DISTANCE SALE TO A CUSTOMER

In the case of distance selling, as defined by Article L. 221-1 of the French Consumer Code, within fourteen days, including public holidays, from the order or purchase commitment, the Customer has the right to cancel by registered letter with acknowledgment of receipt. If this period normally expires on a Saturday, Sunday or a public holiday, it is extended until the next working day.

Any clause in the contract by which the customer waives his right to cancel his order or his purchase commitment is null and void. This article does not apply to contracts concluded under the conditions provided for in Article L. 221-2.

If you cancel your order,

you can use the detachable form opposite.

============================================================================

ORDER CANCELLATION

Consumer Code art. L. 221-5

Terms :

∗ complete and sign this form

send it by registered letter with acknowledgment of receipt

∗ use the address given in article 1

ship it no later than the fourteenth day from the day of the order or, if this period normally expires on a Saturday, Sunday or a public holiday or non-working day, the first following working day.

 

I, the undersigned, declare that I cancel the following order:

∗ Nature of the goods or service ordered:...... .....................................................................................

∗ Date of order:................................................................................................................................................

∗ Date of receipt of the order: ....................................................................................................................

∗ Customer name: ......................................................................................................................................................

∗ Customer address: .................................................................................................................................................

.................................................................................................................................................................................................

Customer signature: